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Press release

Yorkshire Water switches to Telewest Business and saves over £100K a year

 

July 26 2004. Telewest Business, the supplier of broadband communications to the public and private sector markets, has been chosen by Yorkshire Water to manage more than 3000 analogue telephone lines using Telewest Business’ Wholesale Line Rental (WLR) and Carrier Pre-Select (CPS) services.

 

Yorkshire Water had 3,000 analogue lines that were rented from BT. As part of an ongoing review of cost savings, Telewest estimated that Yorkshire Water would save more than £100k per annum if they rented these lines using its WLR service rather than from BT and also routed their calls over the Telewest network using CPS.

 

Commenting on the contract, Kevin Johnson, telecommunications manager, Yorkshire Water: “The pricing structure is very competitive. Switching over line rental and voice tariffs from BT to Telewest Business for our 3,000 lines will result in significant savings. Telewest have been a major supplier to Yorkshire Water for many years. Our experience of their services provided the confidence that the implementation would be trouble free. Compared to most decisions of this magnitude, this one fell into the easy category”

 

Julien St. John-Dennis, director of voice at Telewest Business said: “Results from a survey conducted on our behalf by Vanson Bourne, found that CPS is widely misunderstood in today’s business environment but the cost reduction businesses can benefit from are huge. By utilising existing BT lines, coupled together with line rental savings we are able to offer a much more competitive price.”

 

The survey polled 104 telecom managers in the UK on their current voice services. The findings showed that nearly a third of UK businesses are unhappy with their voice services but over half of those polled did not know about CPS services. Furthermore, the main reason for not moving to a different provider was the cost and disruption caused, although in most cases costs would be reduced and disruption would be minimal.

 

Out of those polled, over a third thought that current CPS services were only available on a regional basis but Telewest Business can provide their CPS service nationally.

 

Yorkshire Water provides 1.7m households and 140,000 businesses with water and sewerage services. They manage the collection, treatment and distribution of water, supplying around 1.24 billion litres of drinking water each day.

[Find out more? Contact us (or call 0800 953 0180)]

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Louise O'Brien
Senior Manager, Brand and PR
T: 01256 752 769
M: 07966 152842
E. Louise.OBrien

 

Rainier PR
Steve Earl
T: 020 7494 6570
E. Searl@rainierpr

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