Press release
Telewest Business aids Sutton Harbour Holdings in Plymouth
development
July 6 2004. Telewest Business, the supplier of broadband
communications to the public and private sector markets, has been
chosen to provide regeneration and transport company Sutton Harbour
Holdings, with a unified telephone system, linking all its sites
together to aid faster service and inter-dialling, lowering the
cost of their calls.
Owners of Plymouth City Airport, Air Southwest, Sutton Harbour
Marina and Plymouth Fisheries, Sutton Harbour Holdings is a
multi-site organisation based across Plymouth and the surrounding
areas. It wanted to link together all its various sites so turned
to Telewest Business for a solution.
David Scott, facilities manager, Sutton Harbour Holdings said: “
We have numerous sites across different areas of the town. To link
them all up to a digital system would have been prohibitively
expensive because we would have to have a digital exchange at each
point as well as physically having to install the wiring. Using
Telewest Centrex, we were able to reserve part of the Plymouth
Telewest exchange and reserve numbers allowing us to dial between
our various sites.”
The benefits of this have been vast. Because all calls go
through the Telewest Centrex server, Sutton Harbour Holdings has no
maintenance and installation costs but still benefit from many of
the features of an individual network including voicemail, call
forwarding and automatic messaging.
Sutton Harbour Holdings has taken a leading role in helping to
regenerate the area around Plymouth Harbourside including, winning
an award for the transformation of the Old Fisheries building into
the extremely high profile business retail unit.
Tony Grace, managing director of Telewest Business said: “As one
of the most important aspects of our work, we pride ourselves on
our customer service and satisfaction. Sutton Harbour Holdings has
gone a huge way in developing the Plymouth region and helping to
regenerate the harbour and its surrounding area and we are pleased
to be able to aid them further in their progress by managing their
telephony services through our Centrex network.“