Local government
Helping you transform public services
With IT and Telecommunications central to reshaping service
delivery around the needs of citizens, it's important that you have
a partner that you can trust and rely on. As a leading
provider of communications solutions under the Specialist Solutions
Framework Agreement, we have an excellent track record of helping
Local Government to transform public services. We boast long
established partnerships and a respected reputation with many local
authorities, allowing us to have a clearer insight than most into
Local Government. Maybe that's why we work with 209 out of the 240
local authorities that are located on our network.
We understand that Local
Government is often required to deliver complex projects like
joining up service delivery across multiple channels like the
internet and contact centres, while still achieving the Best Value
goals set by central government. Here's some of the areas where we
can help:
- Make citizens more secure through our IP CCTV solutions, so that live and
recorded video images can be stored, digitally and viewed
securely anywhere on your network.
- Deliver consistent customer service through your contact
centres, with intelligent call
routing that ensures that calls are always routed to
the right place. What's more, we can also provide 0800,0845,0870,
0300 and other non-geographic
numbers.
- Keep your best people by offering them flexibility through
our IP Multimedia solutions for
collaborative and remote working.
- Securely transfer information between offices and departments
with our fully managed IPVPN
solutions.
- From desktop to desktop structured
cabling solutions to wireless and
unified communications, we've
successfully delivered more than 600 major LAN projects as well as
being one of the very few providers with Cisco Gold Partner
status.
- As a leading provider of both Wide Area and Local Area
Networks, we can take a true end-to-end view of your
requirements, whether they are for individual offices or entire
towns, cities or other metropolitan regions.
Find out more about our products &
solutions here.
And here are just some of our successes with
our local government clients:
- Birmingham City Council - we delivered a
regional Centrex managed voice solution
to Europe's largest local authority, with 20,000+ users and over
500 sites.
- Cambridgeshire County Council - we provided a
fully managed broadband network service to span the county of
Cambridgeshire, with secure managed gateways to partners such as
the NHS, regional education networks (E2BN) and suppliers.
- Luton Borough Council - we provided a Metro Ethernet VPN Wide Area Network (WAN)
between the Council’s Town Centre buildings, 80 local schools and
other council properties.
- North Lanarkshire Council - we deployed one of
the largest IP CCTV solutions in Europe,
using Metro Ethernet VPN to enable
viewing, management and recording of multiple CCTV schemes
throughout the North Lanarkshire region.
- Hertfordshire County Council – we provide
managed internet access, across all
schools in the Hertfordshire region.
Read our case studies to
learn more about our work with the public sector.
Our solutions
We have over 15 years' experience of
providing solutions for the public sector using our
state-of-the-art network. Our dedicated public sector division
enables public sector organisations to deliver citizen centric
eGovernment services by:
- Providing access to the community through multiple channels of
communication.
- Joining up government organisations and departments to
facilitate the effective flow of information.
- Providing links with suppliers to maximise efficient
procurement methods.
We boast dedicated, specialist teams who focus
specifically on central and local government. The right solution
for you is designed by our business solutions consultants, who are
fluent in the latest technology. Together, we can transform the
delivery of public services.