Billing & accounts
Welcome to the accounts billing section
VAT Changes - December 2008
Find out more about how the recent
changes to VAT will change your bills.
New enhancements for disk bill customers
From 21 January 2009, we’ll
be making significant enhancements to our disk bills and daily
rated online hosting capabilities. In addition to supplying you
with your usual disk bill, we’ll also be able to offer access to a
new online Billing Portal, which is a secure and interactive online
solution for viewing and analysing your invoices and
statements.
Have a look here.
Billing changes
Please note that the above bill explainers require Acrobat Reader
8. If you don't have this, you can download the
latest Adobe Acrobat Reader here.
Customers who received the October 2008 mailing regarding
billing changes can find more
information here or in the FAQs below.
Tip: To see all the FAQs please
select the category you require from the drop down and
the sub-category if there is one, then leave the keywords
field empty and click 'Search'.
Contact us
We hope this helps explain the changes to your invoices. If you
have any questions or require further information, please contact
our Customer Services or call us using
the number shown on the back of your invoice.
Bill improvements for data & telephony
customers
We have also improved the look of our invoices for our data and
telephony customers. Further information can be found by visiting
the bill changes 2008 pages.
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Didn't find what you're after?
If you still haven't found an answer to your question, then you
can always email us or contact Business
Customer Services on 0800 953 0180.
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To view the bill explainers, you will need to have Adobe Acrobat
Reader installed. Download
Adobe Acrobat Reader.