Logins
Some customers will have been given a login
Please click on the links below to be taken to the relevant
customer login page. If you have any problems or believe you should
be given a login, please contact your main contact at ntl:Telewest
Business.
Product specific logins
Download
Access the IP Multimedia Customer
Download Area
Participate
ntl Business Essentials
Login to ntl Business Essentials
Webmail
Visit ntl Business Essentials
Member Services
Login to our WebMeet service as either
WebMeet Moderator or
WebMeet Participant to start your session.
View statistics
Click through to our Inbound Call Management - online
statistics tool to analyse your inbound call numbers.
Online Reporting tool for your inbound Contact Centre
traffic:
Call Analyser 3: https://callanalyser.ntltelewestbusiness.co.uk/Portal
Online interface for advanced routing and reporting of your
inbound non-geographic numbers:
Call Manager: https://srscallmanager.telewest.co.uk/effective/Default.jsp
Analyse a range of call statistics for your outbound call
traffic using our Carrier Pre-Select
(CPS) online statistics tool.
DIA customers can review full usage stats for
their service online, including an up to date latency performance
graph. You need to be an ntl DIA customer to access these
services.
Launch the Utilisation Statistics
console
Review latest Latency
graph
Customer specific logins
Partner login for Orange